Characteristics of Effective Communication

Characteristics of Effective Communication

Utilizing effective communication is a must-have skill for any business professional. How a person speaks impacts how others perceive that person professionally and personally. It is important to practice effective communication skills, particularly in business situations and settings. Managers and employees who know how to communicate effectively can make or break a small business.

             1.      Your Voice

Speak clearly. When speaking ensure words are being enunciated and spoken clearly. If others are always asking someone to repeat what he said, it is likely that he is not speaking clearly or loud enough. Avoid Yelling and raising your voice at others. Do not speak when angry. When emotions are running high, it is best ti postpone important conversations if possible. People are more likely to say things they will later regret when they said out of anger. Take a minute to cool off and then resume the conversation when composure has been gained.

             2.      Your Conversation

Do not interrupt when others are speaking. It is rude to interrupt another person when he is speaking. If you must say something, make a mental or quick written note and speak when the person has finished speaking. Listen intently when others are speaking. To carry on a conversation and be an effective communicator, Give the speaker undivided attention.

             3.      Your Words

When speaking it is important to always use proper English and grammar. Avoid any slang words, including any curse words that would lend to an unprofessional image in the workplace. Always tell truth when you are communicating with others. It is important to always be honest in all business dealings. It improves relationship with others. Establishing trust in business deals is an important aspect of being successful. Never make generalized statements.Use concrete examples whenever possible.